Ponca City Broadband setting installation appointments

Ponca City Now - August 7, 2019 1:56 pm

PONCA CITY BROADBAND IS OPEN FOR BUSINESS

Ponca City Broadband is committed to providing exceptional customer service:

  • Installation appointments are available Monday through Friday and scheduled on the hour, ie.
    8 a.m., 9 a.m., 10 a.m., 11 a.m., 1 p.m., 2 p.m., 3 p.m and 4 p.m.
  • Installation teams are prompt, courteous, and professional.
  • New installations include a test of the system and the customer is shown how to connect a
    wired or WiFi device to it.
  • Average wait time for customers to speak with a helpdesk person is less than 2 minutes.
  • Average problem resolution via a single phone call is 90 percent.

What sets Ponca City Broadband apart?

  • Ponca City Broadband is running on brand new, state-of-the-art fiber optic cables and
    equipment.
  • Only Ponca City Broadband offers truly 100 percent fiber optic networking. From the Central Office
    to the fiber modem sitting in your house — there is nothing but fiber optics in Ponca City
    Broadband.

To set up Ponca City Broadband service in the Phase I area, customers must come into the Utility Billing
office, located in City Hall at 516 East Grand Avenue.

The Phase 1 area of town includes most homes between 14th and Union, and between Bradley and Highland (except homes in the Acre Homes subdivision).

For more information: http://www.poncacityok.gov/Broadband

Contact: Ponca City Utility Authority Billing Office, 767-0311

 

Latest Stories

No. 9 OU women remain unbeaten with 88-58 victory over UNLV

LAS VEGAS (AP) — Senior Skylar Vann scored 15 points and her sister, freshman Zya Vann,...

Bryce Thompson scores 17 points and OSU beats Miami 80-74 in the Charleston Classic

CHARLESTON, S.C. (AP) — Bryce Thompson scored 17 points, Marchelus Avery had 15 points and eight...

Freshman Jeremiah Fears, Duke Miles propel OU to 84-56 victory over East Texas A&M

NORMAN, Okla. (AP) — Freshman Jeremiah Fears finished with 20 points, Duke Miles scored 19, and...