OSDH Vaccine Scheduler Portal Update – 8 Jan 2021

FROM THE OKLAHOMA STATE DEPARTMENT OF HEALTH:

The Vaccine Scheduler Portal is operational to allow eligible Oklahomans to schedule their COVID-19 vaccination. OSDH will provide a mid-day and end of day update today as the portal is launched and established. Next week, OSDH will provide a daily end of day update on progress.

Updates as of 1:30 p.m. on Friday, January 8: 

• 252,321 Oklahomans have registered through the portal to receive notifications on eligibility
  • Phase 1: 6,054
  • Phase 2 (currently eligible groups): 142,607
• 11,680 appointments have been scheduled by Oklahomans eligible to receive the vaccine
• 4,734 appointments are available to eligible Oklahomans to schedule their COVID-19 vaccine
• 110,458 vaccines have been administered in the state
• Issues from Thursday, Jan. 7, that have been resolved:
  • People can now enter addresses manually as needed
  • Emails stating that people were in the wrong phase (i.e. 65+ being in phase 4) have been updated. Those people are now receiving an updated email with the correct information, and are able to set up appointments
  • All Tulsa and Oklahoma County issues known from yesterday have been resolved
• Current priority groups that are eligible for vaccine appointments as part of Phase 2 of the vaccine plan:
  • Healthcare workers
    • Expanded healthcare worker group such as allied health fields and general outpatient health service (i.e. behavioral health, dentists)
  • First responders
  • Oklahomans aged 65+

What to expect when registering: 

• Successful registration within the portal does not guarantee an appointment. Registering only means you will be notified when you are eligible to schedule your appointment. 
• We ask for continued patience as we work out any additional issues/bugs discovered while setting up the portal to be operational.
• Email notifications: There are two main emails people will receive from this system.
  • 1) A registration confirmation email. This confirms that you are registered in the system and will be notified when you are eligible to receive the vaccine.
  • 2) A phase confirmation email with a link to set up an appointment. This email will be sent when you are eligible to receive the vaccine and an appointment is available in your area.
• If you have already registered but didn’t receive an email yet, you can likely expect your confirmation email within 24-48 hours.
• It’s important that users answer each questionnaire question with “yes” as it applies to them. Do not skip over this part as these answers are what put you into the correct priority group. For example, if a person is age 65 or older, they must choose “yes” to indicate they belong in this phase group.
• Unfortunately, the portal does not currently allow a user to change responses after the form has been submitted. In the case that incorrect responses are submitted, a new email account must be used to create a new registration.
• If a user has to abandon a registration session, be advised that they will need to wait 24 hours for the system to reset before being able to use the same email address again.
• Due to the large volume of individuals visiting the portal, and the resulting volume of email notifications to be sent, the system is issuing emails on a batch basis. Emails are sent out over a span of time in the order in which registrations occurred. As a result, some emails may be delayed. Emails should be received within 24 hours during these peak volume times.

Reminders:

• Appointment availability is dependent upon vaccine supply. New appointments are added as vaccine supply allows. Additionally, please be patient with the scheduler portal today as we work to ensure all available appointments are properly added throughout the day.
• You must register at vaccinate.oklahoma.gov to receive email notifications regarding vaccine appointment availability.
• If Oklahomans are a part of a priority group and phase eligible to receive the vaccine, but are not able to schedule an appointment, there will be additional opportunities to do so next Thursday. Those residents will be notified of their ability to schedule appointments via email.